🛡️ Safe Gaming

ab99o Responsible Gaming

Gaming is for fun — at ab99o, we want you to play safely, mindfully, and within your limits at all times. For players aged 21 and above only.

What Is Responsible Gaming?

Online gaming can be a great source of entertainment — but it stays enjoyable only when you play with awareness. ab99o believes every player should approach gaming with a healthy, controlled mindset.

Responsible gaming means spending only what you can afford; setting clear limits on your time and money; and treating gaming as entertainment, not a source of income. At ab99o, we are here to support you at every step.

Remember: gambling is never a guaranteed way to earn money. Gaming is chance-based entertainment — you can win sometimes and lose other times. So always keep a clear head and play within your budget.

All services at ab99o are strictly for players aged 21 and above. Participation by minors is completely prohibited. Keep younger members of your household away from account access.

Our Protection Tools

ab99o provides several effective tools to help you stay in control of your gaming habits.

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit limit. Once set, it takes effect immediately — and if you want to increase it, you must wait at least 7 days.

Deposit Control

Time-out

Using the time-out feature, you can temporarily pause gaming on your account for a set period — 24 hours, 7 days, or 30 days. Login is completely disabled during this time.

Gaming Break

Self-Exclusion

If you feel gaming is getting out of your control, use the self-exclusion option. This suspends your account for an extended period — from a minimum of 6 months up to permanently.

Long-term Break

Loss Limit

Set a maximum daily or weekly loss amount. Once that limit is reached, your session will automatically end — making it easier to avoid excessive losses.

Loss Control

Reality Check Reminder

At regular intervals, you will be shown a summary of your session duration and spending as a reminder. These reminders keep you aware and help you avoid spending too much time gaming.

Awareness Alerts

Account Security

Use a strong password and secure login method. Do not share your account details with anyone in your household — keep them away from minors in particular.

Security

Assess Yourself

Ask yourself the questions below. If your answer is "yes" to more than one, it is recommended that you contact the ab99o support team.

  • Have you spent more than your set budget?
  • Are you gaming more while spending less time with family or friends?
  • Are you placing more bets to try to recover losses?
  • Have you tried to stop gaming but failed?
  • Are you neglecting work, studies, or personal responsibilities?
  • Are you hiding your gaming from others?
  • Are you still playing even when under financial pressure?

Tips for Healthy Gaming

  • Set a fixed budget before you start gaming — and do not go beyond it.
  • Think of gaming as entertainment, not a way to earn money.
  • Set a time limit before each session and stick to it.
  • Avoid gaming when you are stressed, angry, or feeling low.
  • Never game with borrowed money.
  • Take regular breaks and spend time with family and friends.
  • If you lose, stay calm — take a break instead of jumping straight back in.

How to Use the Protection Tools

After logging in to ab99o, you can access these protection tools directly from your account settings. If you need any assistance, contact us via 24/7 live chat or email.

1

Log in to your account

Log in to your ab99o account and go to the profile section.

2

"Responsible Gaming" Section

Find the "Responsible Gaming" option in your account settings.

3

Set Your Preferred Limits

Set whatever you need — deposit limit, loss limit, time-out, or self-exclusion.

4

Contact Support

If you have any issues, get help via 24/7 live chat or at [email protected].

Protection for Minors

All services at ab99o are strictly for players aged 21 and above. Age is verified at registration, and additional verification may be requested in cases of doubt.

As a parent or family member, it is your responsibility to ensure the security of your devices and account. Never use your ab99o login credentials in front of children or teenagers.

  • Use password protection on your devices.
  • Do not share your account password with anyone.
  • Make sure you log out after each session.
  • Make it a habit not to game in front of your children.

Important Information

Gaming addiction is a real problem that can affect anyone. If you notice signs of addiction, seek help promptly — there is no shame in doing so.

For mental health and addiction counselling in Bangladesh, contact Connected Healthcare Services or your nearest mental health centre. The ab99o support team can also point you in the right direction.

Need Help?

ab99o Support Team

Our support team is available 24 hours a day, 7 days a week — in both Bengali and English. Feel free to reach out for any concern or issue related to gaming.

Email: [email protected]

Live Chat: Direct support available 24/7

Enjoy Responsibly

Keep gaming fun and safe at ab99o. Browse our games, get support, or read our FAQ.

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